Frequently Asked Questions (FAQ)
Looking for first-time help? Check out our First Time Setup guide.
How do I beta test early-release versions of PeakHour?
Section titled “How do I beta test early-release versions of PeakHour?”- How do I upgrade from PeakHour 4?
- Where can I download older versions of PeakHour?
- Can I upgrade from a subscription to a Lifetime license?
- “Error initializing Appstore Offerings”
- “My graph isn’t smooth” or “Network traffic appears in ‘bursts’ instead of a smooth line”
- Adjust Scaling Factor
- How do I check if PeakHour is reporting data accurately?
- SNMP Troubleshooting
- UPnP Troubleshooting
- My router says it supports UPnP / UPnP is enabled but PeakHour can’t see it or the data being reported doesn’t seem right
- PeakHour says UPnP can’t be initialised, but I’ve already closed all running apps
- PeakHour isn’t seeing my router / isn’t reporting bandwidth / appears to be reporting incorrectly. How can I check?
- Common Troubleshooting
- How I stop PeakHour from launching at startup?
- How do I reset my configuration?
- How do I copy my configuration to a different machine?
- Can PeakHour monitor my router / WiFi access point / server / NAS etc?
- Bandwidth Monitoring FAQ
- I have an Apple Airport Express / Airport Extreme / Time Capsule - Can I monitor it?
- Can PeakHour monitor the usage of individual computers / devices?
- I’d like to monitor my Mac/PC/Linux devices. How can I enable them?
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